Artisans work very hard to create handicraft , their personal touch makes every products valuable so it is requested our customer please avoid unnecessary return of purchased product until unless there is manufacturing defect or breakage, as this may affect artisans livelihood. Although Marboglassindia representatives check the quality first then they Pack and deliver the product ,
Marboglassindia is committed to provide quality handicrafts to our customers and believe to make strong bond for long term. but in case if you not receive product in good condition, damaged or defective, please contact us with genuine reason by call or email within 24 hrs of order received, otherwise you will not suitable for refund. We will consider any manufacturing defect or damage and then make sure for replace the product(s). If only some replaceable part is damage for bulky product we will send that part only separately so that your time and efforts for sending back whole product by post will be saved or else The customer will bear the charges for returning the products.
Once your order is placed, it is treated as unchangeable.